comprehensive customer understanding for an exceptional customer experience.
EINSTONE Smart Retail
Intelligent customer analyses are at the heart of the EINSTONE Smart Retail Solution, allowing a holistic view of the customer. You can use the EINSTONE Suite, for example, to and answers to the following questions:
- What is the buying history of an individual customer?
- Which campaigns were shown to the user?
- Which vouchers did the customer use?
- Which stores did the customer visit?
- How long did she or he spend in the store in question?
- What product preferences does the customer have?
- Which customer segments are meaningful?